RETURNS/REFUNDS

During the holiday period, we've extended our return policy to within 60 days of purchase (excluding sale items which are non-returnable) from November 1st to December 31st.

We hope this helps you during this holiday season.
Returns are easy at RE Ranger! Product may be returned at no charge, in original purchase condition and packaging, within 30 days of purchase (except during the holiday period as noted above). Start your return below and follow the instructions to receive your RMA number and free returns shipping label.

After inspecting your return, we will issue a refund credit for the merchandise to the original payment method used. Please allow 2-3 weeks for the processing of your refund. All returns are subject to inspection. *All sale items or engraved eyewear are not returnable*


Need to return an item?

For orders places on reranger.com, you can return your item using the form below and follow the instructions to receive your RMA number and free returns shipping label. Then simply place a new order on our website.

HOW TO MAKE AND EXCHANGE

Unfortunately, we do not offer direct exchanges. To replace an item, you will need to complete the following steps:

1. Follow our returns process to return the original item
2. Place a new order for your replacement item.

Once your original (returned) item is received and processed, you will receive your refund within 3-5 business days.


HAVE AN INTERNATIONAL RETURN?

If returning product from outside of mainland United States, the customer is responsible for the return shipping cost.
For all international returns or exchanges, p
lease email: returns@reranger.com and we will be glad to help you.

 

SHIPPING INFORMATION

Free Shipping applies to US domestic orders with purchases totaling $90 or more only. Shipping method is at our discretion, however the customer may upgrade their shipping to a method of their choice at checkout for additional charges. Orders placed after 3pm EST will be shipped the next business day. Delivery dates are estimates and not guaranteed. Customization such as personalized engraving adds up to 3 business days to order ship date.

International shipping is excluded from free shipping option. Non-US or "International" customers are responsible for shipping costs plus all duties, fees and taxes.

Please contact the RE Ranger Customer Care team for more information on shipping. Call: 1-800-541-1405 Email: CustomerService@reranger.com

 

Don't have your order number?
Contact Customer Service at returns@reranger.com


Purchased your RE Rangers from an Authorized Dealer or retail store?

If you purchased a RE Ranger product from a location other than this website (an Authorized Dealer or retail store), you must contact that dealer for any refunds or exchanges (excluding returns for repair or warranty).

Have a repair?

Visit our Warranty page to learn about our repair program.

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