Tune-Up Service

Throughout RE Ranger and Randolph’s history, our family-owned New England company has honored its commitment to quality, best-in-class product. Our founders’ legacy of integrity, quality, hard work, and respect has shaped every one of our brand initiatives and our company culture as a whole. We proudly operate our own tune-up and repair shop at our factory in Randolph, Massachusetts.

Life happens! We get it and we've got you covered.

For $25 we offer the best tune-up service in the industry, which includes a frame fit adjustment, a full cleaning, and shiny new nose pads. We will also do a full evaluation on your glasses and make any repair recommendations that may be needed.

Please note: Tune-ups for international orders are $35 (an additional $10, to cover incremental shipping costs).

To start your Tune-Up Service:

STEP 1: Send your product in to our Tune-Up Engineers!

Inside the package, please include your product as well as the following information:

  • - Brief description of the problem or service you are requesting.

  • - Full Name

  • - Street Address

  • - Telephone Number (should we need to contact you)

  • - Email address (if applicable)

*Please be advised delays may occur if we are missing any of the above information

STEP 2: Mail product to:

Attn: Customer Care / Tune-Up Randolph Engineering, Inc.
26 Thomas Patten Drive
Randolph, MA 02368 USA